Privacy Policy

Last Updated: 18 June, 2026

Welcome to Finest Matrimony - A Sreebala Project. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when using our platform.

1. Information We Collect

To use Finest Matrimony services, users may be required to provide certain personal information.

• Name and profile information
• Phone number and email address
• Date of birth and gender
• Educational qualifications
• Address and PIN code
• Password and login credentials
• Photos and profile details
• Feedback and support messages

If required information is not provided, some platform services may not work properly.

2. Payment & Billing Information

During paid registrations or subscription services, billing and payment-related information may be collected.

• Billing address
• Payment transaction details
• UPI / card / payment gateway information
• Transaction reference numbers

Payment transactions are processed securely using trusted third-party payment gateways.

3. Device & Technical Information

When users access our website or mobile application, certain technical information may be collected automatically.

• IP address
• Browser type and device information
• Operating system details
• Location, city and timezone
• User activity and log data
• Cookies and session data
• Referral and access information

4. Cookies & Tracking Technologies

Finest Matrimony may use cookies and browser storage to improve user experience and platform functionality.

Some third-party services may also use cookies. We are not responsible for third-party cookie policies.

5. How We Use Your Information

User information may be used for:

• Creating and managing user accounts
• Providing matchmaking services
• Improving user experience
• Fraud prevention and account security
• Analytics and performance monitoring
• Customer support and communication
• Platform improvements and marketing analysis

6. Sharing of Information

We may share information with:

• Trusted service providers
• Payment gateway partners
• Cloud and hosting providers
• Fraud prevention partners
• Legal authorities when required by law

We may also share information during business mergers, acquisitions, or company restructuring processes.

7. Data Retention

User information may be stored for as long as required to provide services, resolve disputes, enforce agreements, comply with laws, and improve platform operations.

8. Data Security

Finest Matrimony uses reasonable technical and organizational security measures to protect user information.

However, no internet-based system can be guaranteed to be 100% secure at all times.

9. Children's Privacy

Finest Matrimony is strictly for adults only.

• Women must be 18+ years old
• Men must be 21+ years old
• Minor registrations are strictly prohibited
• No content involving minors is allowed
• Fake age or identity information is prohibited

Any violation may result in account suspension and reporting to legal authorities.

10. Privacy Policy Updates

Finest Matrimony may update this Privacy Policy at any time without prior notice.

Users are advised to regularly review this page for the latest updates.

11. Grievance & Support

• Company: Sreebala Technology Services LLP
• Email: team@finestmatrimony.com
• Phone: +91 85900 12123
• Address: Sreebala HQ, Kunjithai, Ernakulam, Kerala, India - 683522